Resetting a Password for a My Rochen Customer Account
Rochen’s support is provided, 24/7, via our customer portal at: https://my.rochen.com If you’ve forgotten your password, or find that the...
My Rochen Customer Portal and General Support Info
A guide to the features and functions of the My Rochen portal, as well as some pointers in regards to accessing support and how to contact Rochen for general inquiries.
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Contacting Rochen for Support
We provide 24/7 technical support via our secure “My Rochen” customer portal at https://my.rochen.com Additional Billing, Affiliate program, and Domains... -
Gaining Access to the Rochen Customer Forums
We currently use our Customer Forums as a resource for important announcements about events such as server outages and scheduled... -
Rochen Migration Service
Whether you’re transferring to Rochen from another host, or have sites to migrate between Rochen hosting plans, our experts can... -
Update My Rochen Primary Contact Information
This article will walk you through the process of updating your My Rochen customer portal primary contact information. Log in... -
Managing Secondary My Rochen Contacts
This article will walk you through the process of adding, and managing, secondary contacts in your My Rochen customer account.... -
Opening a Support Ticket
This article walks you through the process of opening a support ticket. Rochen provides 24/7 technical support coverage and 9... -
Cancellation Policy
This article outlines our cancellation policy, which applies to all Rochen services. Automated process to cancel Log in to your... -
Switching Between Plan Tiers
Switching between plan tiers requires the purchase of a new plan. There are two methods for purchasing a new plan:...
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