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Managed Cloud Servers

Dedicated solutions built to meet any requirements. Always fully managed.

Managed Cloud Servers (MCS) are fully managed solutions for sites and applications serving high volumes of traffic, requiring the highest levels of uptime, or needing a custom technical environment.

VMware Powered
Included

A dedicated Managed Cloud Server (MCS) is a single-tenant High Availability (HA) VMware virtual machine (VM). In the event of a physical VMware EXSi host failure, an impacted VM will migrate automatically to a standby ESXi host.

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Physical VMware ESXi Host A
VMware vSAN Storage Node
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Dedicated MCS

High Availability VMware vMotion

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Physical VMware ESXi Host B
VMware vSAN Storage Node
Scalable Hardware
 Configurable

Flexible hardware configurations with dedicated systems resources allow scalability to handle even the highest levels of traffic.

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Single Dedicated MCS

Compute
2 to 32 Dedicated vCPUs
Memory
4GB to 156GB DDR4 RAM
Storage
100GB to 10TB VMware vSAN SSD Storage with NVMe Caching

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Clustered Configuration

Easily deploy a cluster of two or more Dedicated Managed Cloud Servers using local or global load balancing across Rochen’s data centers to handle higher traffic demands, build greater redundancy into your solution or segregate workloads for compliance purposes.

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Scaling Controls

Instant Scaling
Scheduled Scaling
Auto Scaling

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Hourly Usage Tracking

Systems resource usage is tracked hourly allowing you to easily scale up and down at any time and only pay for the resources you have configured.

Managed Software Stack
Included

Rochen can configure a range of software and services and then provide ongoing management included with every Dedicated MCS. Think of us as your own systems administration team.

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Virtualization Platform

VMware vSphere Enterprise Plus

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Operating Systems

Cloud Linux 64-Bit
CentOS Enterprise Linux 64-Bit

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Web Servers

LiteSpeed Enterprise Web Server
Apache

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Scripting Languages

PHP 5.3 - 7.4
Perl
Python
Ruby
NodeJS

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Database Servers

MariaDB
PostgresSQL

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Version Control

Git
SVN

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Search Platforms

Solr
Elastic Search

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Caching Systems

LiteSpeed Full Page Caching
Memcached
Redis
Zend Opcache
RAM Disk

Managed Onboarding
Included

Rochen makes onboarding with our Dedicated MCS service seamless. Our engineering team will schedule an initial phone call and then work to configure your new environment exactly as required, provide migration assistance and finally ensure you can test before going live.

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Managed Security Services
Included

Rochen can provide a range of security services to ensure your environment is kept secure.

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Managed OS and Services Updates

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Data Encryption

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Managed SSL Certificates

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Custom IDS, IP and Web Application Firewall Rules

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Malware Protection and Cleanup

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Kernel Care

Managed Proactive Monitoring
Included

Rochen continuously monitors every Dedicated MCS for service availability and systems resource usage. We have engineers available 24 hours per day, 7 days per week to proactively respond to any issues.

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Sample Service Monitoring (configurable)

HTTP - ensures a 200OK code is returned
MySQL - ensures a database connection can be established and query executed

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Sample Resource Monitoring (configurable)

Disk Storage Usage
Memory Usage
Inodes Usage

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Third-Party APM Configuration (optional)

NewRelic
AppDynamics

Managed Backups
Included

Data is backed up daily with up to 30 restore points or using a custom backup and retention schedule. A bare metal restore of a Dedicated MCS or granular restores of individual files or databases is possible.

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Professional Services
Optional

Rochen offers professional services allowing customers to expand the scope of what’s possible with a Dedicated MCS. Here are just a few examples of what we have configured for other customers. The chances are we can probably help with any bespoke requirements you have.

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Site-To-Site VPN

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HAProxy

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CloudFlare Railgun

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Rapid7 Log Management

Supported Applications

A Dedicated MCS provides an extremely flexible platform that is suitable for running a variety of different workloads. Here are a few applications and frameworks that will perform and scale extremely well.

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WordPress

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Joomla

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Drupal

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Magento

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WooCommerce

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PHP Zend Framework

Data Centers

Rochen owns and manages our own infrastructure in data centers in both Dallas, Texas, United States and London, United Kingdom and we have access to many other Points of Presence (PoPs) around the world through our Content Delivery Network (CDN) partners.

All of our data centers are built to the highest standards in terms of network, power and cooling redundancy as well as meeting the most stringent physical security standards.

Compliance

Working in consultation with the team at Rochen, Dedicated VMs can be provisioned to help you meet your compliance obligations.

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Carbon Offsetting

We understand that operating highly redundant data centers can have an impact on the environment. This is why we have partnered with Green Mountain Energy, the leading provider of cleaner energy and carbon offsetting solutions, to purchase carbon credits to offset the emissions of our hosting operations.

Clustered Deployment Example

Dedicated MCSs provide a flexible platform. Below is just one example showing a fully redundant deployment for a Magento store. The example allows instant vertical scaling of each Dedicated MCS as well as the ability for further horizontal scaling by adding additional Dedicated MCSs. This type of setup can be easily adapted to support global load balancing across multiple data centers or for use by other applications too.

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Example 1: Scalable and Fully Redundant Magento Dedicated VMs Cluster

Service Level Agreement (SLA)

Rochen offers a comprehensive Service Level Agreement (SLA). Beyond our SLA though, we have designed the underlying redundant VMware architecture with the highest levels of service in mind.

Network Availability
Availability of public and private network connectivity. Excludes connectivity issues with upstream networks or general internet routing issues outside of Rochen's control, as well as any DoS or DDoS attack directed towards customer.


Service Guarantee
100%


Credit
5% service credit per 30 minute outage up to 100% of monthly fee.

Power Availability
Availability of power to host hypervisor and network switches.


Service Guarantee
100%


Credit
5% service credit per 30 minute outage up to 100% of monthly fee.

Host Migration
The maximum time taken for a customer's virtual machine to restart on a backup host hypervisor if the original host hypervisor servicing the virtual machine fails.


Service Guarantee
5 minutes


Credit
5% service credit per 30 minute outage after initial 5 minutes up to 100% of monthly fee.

TypeDescriptionService GuaranteeCredit
Network AvailabilityAvailability of public and private network connectivity. Excludes connectivity issues with upstream networks or general internet routing issues outside of Rochen's control, as well as any DoS or DDoS attack directed towards customer.100%5% service credit per 30 minute outage up to 100% of monthly fee.
Power AvailabilityAvailability of power to host hypervisor and network switches.100%5% service credit per 30 minute outage up to 100% of monthly fee.
Host MigrationThe maximum time taken for a customer's virtual machine to restart on a backup host hypervisor if the original host hypervisor servicing the virtual machine fails.5 minutes5% service credit per 30 minute outage after initial 5 minutes up to 100% of monthly fee.

Trusted Partner

We have been in business for over a decade and we are trusted by thousands of customers around the world.

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Self Service Configuration

For convenience Rochen provides a self service configuration and online ordering service for individual Dedicated MCSs with a default software stack. We strongly recommend beginning a consultation with us though to discuss your needs first and to take advantage of our team's expertise as well as any applicable bulk or current promotional pricing.

 Dedicated VM Hardware

Dedicated VM Services

Managed Software Stack

Managed Onboarding

Managed Backups (200GB)

Managed Monitoring

5TB Premium Data Transfer

1TB Content Delivery Network (CDN) Transfer

Monthly Total

$200

Dedicated MCS Addons

Systems Resource Scaling

Dedicated MCS systems resource scaling is tracked hourly and billed in arrears up to the monthly maximum.

1 vCPU
$15/month

1GB DDR4 RAM
$10/month

1GB vSAN SSD Storage
$0.50/month (billed in 10GB blocks)

1GB Managed Backup Storage
$0.25/month (billed in 10GB blocks)

1GB Data Transfer Overage
$0.20

Software Licenses

At Rochen we provide software licenses at less than the retail cost they can be purchased directly from the developers. We want to encourage our customers to use the best possible software stack by making licences as affordable as possible.

Operating Systems
Cloud Linux
$9.95/month

Control Panel Licenses
cPanel Admin License (up to 30 users)
$0.00

cPanel Premier License (up to 100 users)
$34.95/month

Additional cPanel users (above 100 users)
$0.15/month per user

Security Licenses
Oracle KSpliace
$0.00

Imunify360 Malware Protection
$19.95/month

Spam Filtering
Spam Experts 50 Domains License
$45.00/month

Spam Experts 100 Domains License
$75.00/month

Spam Experts 200 Domains License
$120.00/month

LiteSpeed Enterprise Web Server
Site Owner (5 Domain Limit, 1 Worker Process, 8GB RAM Limit) - $9.95/month

Site Owner Plus (5 Domain Limit, 1 Worker Process, Unlimited RAM Limit) - $14.95/month

Web Host Lite (Unlimited Domains, 1 Worker Process, 8GB RAM Limit) - $24.95/month

Web Host Essential (Unlimited Domains, 1 Worker Process, Unlimited RAM) - $29.95/month

Web Host Professional (Unlimited Domains, 2 Worker Processes, Unlimited RAM) - $39.95/month

Web Host Enterprise (Unlimited Domains, 4 Worker Processes, Unlimited RAM) - $59.95/month

Web Host Elite (Unlimited Domains, Configurable Worker Processes, Unlimited RAM) - $79.95/month

SSL Certificates
LetsEncrypt SSL Certificate
$0.00

GeoTrust SSL Certificate
$49.95/year

GeoTrust EV SSL Certificate
$249.95/year