General Billing Support Information Billing Support Coverage Rochen’s Billing support team does not operate 24/7, as our Technical support team does. However, we do...
Resetting a Password for a My Rochen Customer Account Rochen’s support is provided, 24/7, via our customer portal at: https://my.rochen.com If you’ve forgotten your password, or find that the...
Contacting Rochen for Support We provide 24/7 technical support via our secure “My Rochen” customer portal at https://my.rochen.com Additional Billing, Affiliate program, and Domains...
Gaining Access to the Rochen Customer Forums We currently use our Customer Forums as a resource for important announcements about events such as server outages and scheduled...
How to Open a Support Ticket Rochen provides 24/7 technical support coverage, and 9 am to 5 pm EST Billing coverage, via support ticket in our...