Accepted Payment Methods
Rochen currently accepts payment by credit card including Visa, MasterCard, and American Express. We do not accept debit-only cards, but...
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Credit Card Declined/Billing Overdue Notice
At Rochen we are very easy to work with and we understand that problems with credit cards will arise from... -
How to Process an Unpaid or Overdue Invoice
Rochen’s billing system is entirely automated, and will attempt to process any unpaid and/or overdue invoice(s), once per day, at... -
General Billing Support Information
Billing Support Coverage Rochen’s Billing support team does not operate 24/7, as our Technical support team does. However, we do...