General Billing Support Information
Billing Support Coverage Rochen’s Billing support team does not operate 24/7, as our Technical support team does. However, we do...
- Home
- billing support
-
-
Update or Re-enter Credit Card Information
To update the credit card you have on file with Rochen please follow these steps: Log in to your account... -
Does Rochen Charge VAT?
As a UK limited company, Rochen is required to charge VAT (Value Added Tax) to UK residents and businesses at... -
Billing Date Format
As an International service provider, at Rochen we use the Day/Month/Year format. This is very common amongst a large percentage... -
Managed Cloud Server Billing Overview
To address frequently asked questions about Managed Cloud Server (MCS) billing, we’ve put together the following article to outline the...