Technology

VMware Private Cloud

Rochen owns and manages our own infrastructure. From the servers and network switches, to the physical racks that house the technology, we have 100% control over the environment. Instead of building our platform on a mass-market public cloud provider, we’ve built a private cloud using modern virtualized infrastructure with VMware. By designing and independently managing both the hardware and software stack we deliver a high quality service that is more scalable, redundant, secure, and feature packed.

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Highly Scalable Architecture

Rochen has seen clients grow from small businesses and startup projects into large scale operations. With our range of scalable solutions, seamless upgrade processes, and expert team of engineers always on hand, we have been able to support their growth every step of the way.

Seamless Upgrades

We make upgrading between our Solo, Growth, Pro and Reseller web hosting plans or to our Dedicated VMs platform a breeze. Easily upgrade at any time and with our expert team managing the process there will be no disruption to your sites.


Dedicated VMs

Our fully managed and highly customizable Dedicated VMs allow sites or applications to serve the highest volumes of traffic. Start out with a smaller Dedicated VM and elastically scale or deploy a cluster of Dedicated VMs with local or global load balancing to handle any load requirements.

Redundant Architecture

Our entire instructure from the underlying design in the data centers, to the server hardware and software stack, works hand-in-hand to provide a redundant architecture ensuring maximum possible uptime to our customers.

Taking advantage of VMware vSphere, and the virtualized nature of our platform, clients can easily be transferred within minutes between physical ESXi host servers in the event of physical hardware failure or load requirements. For added peace of mind, our Dedicated VMs come with a comprehensive 100% uptime Service Level Agreement (SLA) guarantee.

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Security First Approach

Rochen has a security first mindset to ensure that your sites or applications are kept as secure as possible. We provide auto daily backups as well auto updates for popular CMS like WordPress.

Managed Server and Physical Security

Rochen's infrastructure is co-located in highly secure data center facilities that meet industry-standard security best practices including checkpoints, gates, fences, 24/7 on-site personnel, badge/photo ID access, biometric access screening, secure cages, and full-building video capture. Rochen manages all servers ourselves ensuring that the OS and all services like the web servers and database servers are always up to date and secure. Our team proactively monitors all servers 24/7 and responds quickly to any issues.


Imunify360 Malware Protection

By offering the Imunify360 premium malware protection service, Rochen scans every file upload and changes as well as all traffic in real time to ensure any attempts to exploit sites or applications with malware are blocked. Furthermore, Imunify360 receives regular updates to ensure robust protection against even zero-day malware attacks. In the unlikely event of malware infection Rochen provides a free and automatic cleanup service with quarantine fallback. Imunify360 is included with our Solo, Growth, Pro and Reseller web hosting plans and as an affordable add-on for Dedicated VMs.


Rochen Shield Web Application Firewall (WAF)

Rochen Shield, our intelligent Web Application Firewall (WAF) with custom rulesets, acts as the first line of defense for sites or applications hosted by Rochen. Rochen Shield filters all web requests to protect against Cross Site Script (CSS) and SQL Injection (SQLi) attacks. The latest OWASP rulesets are in place as well as custom application specific rules to provide protection for WordPress, Joomla, Drupal and Magento sites.

Global Data Centers

Rochen owns and manages our own infrastructure in data centers in both Dallas, Texas, United States and London, United Kingdom and we have access to many other Points of Presence (PoPs) around the world through our Content Delivery Network (CDN) partners.

All of our data centers are built to the highest standards in terms of network, power and cooling redundancy as well as meeting the most stringent physical security standards.

  • 24/7 physical security personnel
  • Two-factor access control, including the use of biometric scanners
  • Multiple 10G fiber feeds with diverse building entrances
  • 2N+1 power redundancy
  • 2N+1 HVAC cooling redundancy
  • US data center certifications:
    SSAE 18 SOC 2 Type II
  • UK data center certifications:
    ISO 27001, 14001 and 9001 as well as UK Police “Secured by Design” award

Green Hosting

Like Rochen, many of our clients have become increasingly concerned with environmental issues in recent years. It is our goal to do what we can to help without compromising the quality of service that we have become renowned for throughout the web hosting industry.

Rochen understands that operating highly redundant data centers can have an impact on the environment. That's why we have partnered with Green Mountain Energy, the leading provider of cleaner energy and carbon offsetting solutions, to purchase carbon credits to offset the emissions of our hosting operations.

On behalf of Rochen, Green Mountain invests in renewable energy sources such as wind power, as well as biomass facilities – many of which have been set up as a result of their initiatives. Rochen’s funding will also provide support for reforestation projects through Green Mountain’s relationship with the Pacific Forest Trust. Our emissions are reviewed annually, and carbon credits adjusted accordingly.

Added Value

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Staging tools

For Popular Applications

Create a staging copy of your sites allowing you to test updates with peace of mind and then push changes live with ease. Staging tools are available for WordPress, Joomla, Drupal and Magento sites.

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Managed

SSL Certificates

All of Rochen's plans come with Let’s Encrypt SSL certificates at no additional cost. Your sites can be protected using HTTPS security, for free, with just a few clicks and since we offer a managed service your SSL certificates will be renewed automatically.

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Complete

Email Service

Swap @freemailservice.com with your own domain name to create professional email addresses like [email protected].

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Auto

Daily Backups

Your sites or applications, and all other data, is backed up automatically every day and with free restores sites can be easily rolled back.