Using the Rochen Vault Backup Service
The Rochen Vault is our Enterprise Level backup and recovery system available to all our customers on shared hosting plans...
General Use and Troubleshooting
This section covers some helpful information about various tools and functions that you can use to manage your hosting more efficiently and effectively.
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Using External DNS With Your Rochen Account
All about using External DNS Using External DNS for your domain means that all DNS queries for your domain will... -
Dealing with Compromised Websites
In the event your website is compromised, we have some suggestions to help you restore as well as secure your... -
Limiting Bot Index Speed
This article will describe how to configure your robots.txt in such a way so as to prevent bots from hammering... -
Interpreting Resource Usage Logs
If you have received a notification of excessive server resource usage then this article will assist you understanding the logs... -
Server Firewall Blocks
You may see a message indicating that your connection to the server has been blocked in the servers firewall. This... -
Internal Server 500 Errors
In almost all cases a Internal Server 500 error on our servers indicates that you have incorrect file/directory permissions set. This... -
Rochen’s Backup Retention Policy
The Rochen Vault backs up data daily and has restore points from the previous 30 days. The retention policy for... -
Recovering Deleted Files
If you have deleted some of your files and you would like to know if there is a way to... -
Using Traceroutes
Ever wondered why you’re not able to load a website or connect to a particular server? Using traceroutes can potentially...
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