{"id":98,"date":"2018-09-11T23:56:05","date_gmt":"2018-09-11T23:56:05","guid":{"rendered":"https:\/\/www.rochen.com\/docs\/?post_type=ht_kb&#038;p=98"},"modified":"2021-04-28T20:50:36","modified_gmt":"2021-04-28T20:50:36","slug":"billing-date-format","status":"publish","type":"ht_kb","link":"https:\/\/www.rochen.com\/docs\/documentation\/billing-date-format\/","title":{"rendered":"Billing Date Format"},"content":{"rendered":"<p>As an International service provider, at Rochen we use the Day\/Month\/Year format. This is very common amongst a large percentage of the countries where many of our clients reside or do business.<\/p>\n<p><strong>By way of example:<\/strong><\/p>\n<ul>\n<li>an invoice processed on 12th September 2015, will read: 12\/09\/2015<\/li>\n<li>an invoice processed on 9th December 2015 will read: 09\/12\/2015<\/li>\n<\/ul>\n<p>This is a different display than the common North American use of the Month\/Day\/Year format. As such, this may cause some unintended confusion for our valued US and Canadian clients. We sincerely apologize for any inconvenience caused, if that is the case.<\/p>\n<p>If you are unsure of your past invoice dates, you can refer to the &#8220;Billing Summary&#8221; panel on the main My Rochen dashboard, as it does list the month as &#8220;Sep&#8221;, for example, instead of &#8220;09&#8221;. We aim to standardize this across various My Rochen billing areas in due course.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-101\" src=\"https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary-300x178.png\" alt=\"\" width=\"300\" height=\"178\" srcset=\"https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary-300x178.png 300w, https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary-768x455.png 768w, https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary-50x30.png 50w, https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary-60x36.png 60w, https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary-100x59.png 100w, https:\/\/www.rochen.com\/docs\/wp-content\/uploads\/2018\/09\/billingsummary.png 1022w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Please never hesitate to open a Billing support ticket if we may be of assistance for any billing related concerns or questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As an International service provider, at Rochen we use the Day\/Month\/Year format. This is very common amongst a large percentage of the countries where many of our clients reside or do business. By way of example: an invoice processed on 12th September 2015, will read: 12\/09\/2015 an invoice processed on&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[36,69,61,62,44,43],"class_list":["post-98","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing","ht_kb_tag-billing","ht_kb_tag-billing-date","ht_kb_tag-billing-history","ht_kb_tag-billing-support","ht_kb_tag-invoice","ht_kb_tag-payment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Billing Date Format - Rochen Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rochen.com\/docs\/documentation\/billing-date-format\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Billing Date Format - Rochen Documentation\" \/>\n<meta property=\"og:description\" content=\"As an International service provider, at Rochen we use the Day\/Month\/Year format. 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