{"id":305,"date":"2018-09-24T16:04:48","date_gmt":"2018-09-24T16:04:48","guid":{"rendered":"https:\/\/www.rochen.com\/docs\/?post_type=ht_kb&#038;p=305"},"modified":"2021-04-28T20:50:04","modified_gmt":"2021-04-28T20:50:04","slug":"suspending-an-account-within-whm","status":"publish","type":"ht_kb","link":"https:\/\/www.rochen.com\/docs\/documentation\/suspending-an-account-within-whm\/","title":{"rendered":"Suspending and Unsuspending Accounts Within WHM"},"content":{"rendered":"<p>This particular tutorial will walk you through suspending and unsuspending an account through the Web Host Manager (WHM).<\/p>\n<p>Please note that this tutorial is applicable only to accounts that have WHM access. Premium Web Hosting clients can suspend accounts via this method instead.<\/p>\n<p>The suspension feature is very useful as it allows you to temporarily suspend access to one of your accounts and then restore it later on without the need to terminate the account. E.g. if one of your customers hasn&#8217;t paid their invoice. Suspending an account will block access to all services including web, email, FTP, cPanel etc.<\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/hYoJtT9Xjv8\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Another feature of WHM is that you can modify the default &#8220;Suspended&#8221; page that is displayed to visitors. This next video will show you how you can do that:<\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/i6SxgY_-HN0\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert    \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tPlease note that this article is specific to Web Host Manager (WHM), and is only applicable to our <a href=\"https:\/\/www.rochen.com\/docs\/index.php\/documentation\/legacy-reseller-hosting-plan-overview\/\" target=\"_blank\" rel=\"noopener\">Legacy Reseller Hosting<\/a> plans, <a href=\"https:\/\/www.rochen.com\/docs\/index.php\/article-categories\/managed-cloud-server\/\" target=\"_blank\" rel=\"noopener\">Managed Cloud Servers<\/a>, <a href=\"https:\/\/www.rochen.com\/docs\/index.php\/article-categories\/managed-dedicated-server\/\" target=\"_blank\" rel=\"noopener\">Managed Dedicated Servers<\/a>, and <a href=\"https:\/\/www.rochen.com\/docs\/index.php\/article-categories\/managed-virtual-server\/\" target=\"_blank\" rel=\"noopener\">Managed Virtual Servers<\/a>. Our <a href=\"https:\/\/www.rochen.com\/docs\/index.php\/documentation\/overview-premium-web-hosting-reseller\/\" target=\"_blank\" rel=\"noopener\">Premium Web Hosting Reseller<\/a> plans do not use WHM.\u00a0    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>This particular tutorial will walk you through suspending and unsuspending an account through the Web Host Manager (WHM). Please note that this tutorial is applicable only to accounts that have WHM access. Premium Web Hosting clients can suspend accounts via this method instead. The suspension feature is very useful as&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[30],"ht-kb-tag":[106,197,392,198],"class_list":["post-305","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-web-host-manager-whm","ht_kb_tag-client-management","ht_kb_tag-suspend-account","ht_kb_tag-suspended-page","ht_kb_tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Suspending and Unsuspending Accounts Within WHM - Rochen Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rochen.com\/docs\/documentation\/suspending-an-account-within-whm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suspending and Unsuspending Accounts Within WHM - Rochen Documentation\" \/>\n<meta property=\"og:description\" content=\"This particular tutorial will walk you through suspending and unsuspending an account through the Web Host Manager (WHM). 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