COVID-19 Statement

Like many concerned people and other organizations around the world Rochen has been monitoring the COVID-19 outbreak (commonly called the "Coronavirus") closely. At this time Rochen does not expect any impact to our operations as a result of the COVID-19 outbreak. Rochen is certainly fortunate that we are at a lower risk of disruption to our business compared to companies in many other industries. We have however taken several simple but practical initial steps in response to the COVID-19 outbreak. Initial response: - Our CEO is the named person who will lead our COVID-19 outbreak response.Rochen is a…

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Rochen is GDPR Compliant

By now you've probably heard about the new EU General Data Protection Regulation (the ”GDPR”) taking effect from Friday, May 25th 2018. The GDPR is a new sweeping regulation in EU law concerning data protection and privacy for individuals in the European Union and the European Economic Area. The GDPR not only affects businesses in these regions, but also anyone worldwide processing data on individuals in these regions. For example: an entity based in the United States, who is processing data on behalf of a customer in Germany, must comply with the GDPR. It is important to ensure your…

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WordPress Staging Now Available

Rochen is continually working to improve our hosting platform for WordPress users. Today, we are pleased to introduce the ability to create and manage WordPress staging sites. This new functionality is available free-of-charge for all customers.

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Introducing Free Website Transfers

Upgrading to host with Rochen is easier than ever with our assisted migration service now being included free with all plans. If you're transferring to Rochen from another host our experts can professionally transfer up to 10 sites free of charge. We can assist with transferring WordPress, Joomla and Drupal sites. Other types of sites can normally be easily migrated too, so if you're using a different web application please contact us and we can advise if we can help with the transfer. During the checkout process select either WordPress, Joomla or Drupal under "Account Application" followed by the…

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Rochen users protected against recent CPU vulnerabilities

As has been widely reported in mainstream media coverage the past couple of days, two serious security vulnerabilities have been disclosed affecting CPUs manufactured by Intel Corp, Advanced Micro Devices Inc and ARM Holdings. Rochen uses CPUs from both Intel and AMD across our global data centers in the US and UK, but not from ARM. The two CPU vulnerabilities in question are named "Meltdown" (CVE-2017-5754) and "Spectre" (CVE-2017-5753 and CVE-2017-5715). More information, including a full Q&A, can be found on this website established by Graz University of Technology, who helped with discovery of the vulnerabilities. Rochen would like to assure…

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